Announcements
Add Other Pharmacy Services to the Booking Engine
Brought to you by the IPU, the Pharmacy Services Booking Engine helps you to implement an online appointment booking service quickly and easily. Helping you
November 25, 2020
Pharmacy is Changing
PROTECT YOUR
Staff, Patients, Pharmacy
PROTECT YOUR STAFF
PROTECT YOUR PATIENTS
Refill Assistant helps your pharmacy get online and allows your patients and customers to connect with you from home.
Refill Assistant helps IRISH PHARMACIES to safely receive prescriptions, reduce phone calls and drive better medication adherence.
PROFESSIONAL
WEBSITE
Quality, responsive website. Online prescription ordering. Click & collect / Sell FOS products online
GET ONLINE FAST
PRESCRIPTION
MOBILE APP
24/7 patient access to your pharmacy. Repeat prescription and medication reminders. Mobile Orders.
ORDER SCRIPTS REMOTELY
CONVENIENT
MESSAGING
2-ways messaging. Prescription specific messages. Reminders. Marketing push.
REDUCE PHONE CALLS
APPOINTMENTS & BOOKINGS
Obtain medical history and service consent. Enable an online waiting list. Priortise at-risk patients. Text reminder
KEEP SAFE & ORGANISED
Affiliations
Our Customers
EVERYTHING IN ONE PLACE
WEBSITE
Professionally managed website. Looks great on mobile phones, tablets and PCs. Integrated prescription order forms. Online Shopify integration to sell FOS online / click & collect. Complies with both GDPR and upcoming EU Web Accessibility rules.
MOBILE APP
Free to download mobile app for your patients. Quickly enter new and repeat prescription orders. View script history. Repeat prescrption order and dose reminders. Send & receive messages by patient script. Send marketing messages to all users. Fully secure & encrypted.
BOOKING ENGINE
Online booking, medical history and consent software. Configured to your pharmacy services and schedule. Text reminders to reduce no shows. Obtain patient medical history. Operate a wait-list for vaccines on allocation. Works on any website as a plug-in.
Pharmacy Portal
The Pharmacy Portal brings everything together: securely access and manage appointments, orders, reminders, messages and more from a convenient and easy to use online portal.
Branded
Pharmacy Websites
Professionally made, clean and smart website for your business. Includes secure, HIPAA compliant "Refill Rx" and "Transfer Rx" forms. Affordable at $99/mo.
Branded
Mobile Apps
Enable your customers to request refills, manage their prescriptions and set up pill reminders on their mobile phones. Flexible branding and pricing options.
PATIENT MOBILE APP
- Self-service mobile app for patients
- Receive patient orders, messages and more
- Help patients to fill repeats on-time
- Improve order accuracy, trace-ability and efficiency
- Automatic order reminders
- Medication reminder compliance aid
- GDPR Compliant
What Our Customers Say
“Not only does the mobile app help to improve refill rates, but a positive consequence has been the reduction in phone calls.”
Tim RedlineRedline Compounding Pharmacy 
“Mission critical”
Elena BlazeskiUniversity Compounding 
“Easy to use, saves patients time
and is always available 24/7"
Tom MaherHaven pharmacy 
"Saves phone call volume. A lot of back and forth is eliminated and errors reduced."
Dan ZatarskiMD Custom Rx, WI 
''We did not foresee how much it helps us manage our workflow. Coming in each morning to
prescription orders made late the night before or early that morning allows us to make the
working hours much more efficient.''
David GilsenanHiltons Pharmacy 
Previous
Next
Announcements
Booking Software Update – Tools for Availability and Scheduling
In this update, a lot of changes were made to give you more control of availability and scheduling. Whilst also improving schedule visibility to help
November 13, 2020
Announcements
NEW: Capture Medical Details with the Booking Engine
Close to Contactless Flu Vaccination When real life testing this latest feature, a Dublin pharmacist described its use as “close to a contactless flu vaccination”.
October 5, 2020
Unlimited Invitations
Unlimited Discounts
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The Compounder’s Guide Webinar Series specifically focuses on compounding market sectors such as LDN and BHRT. These in-depth webinars provide analysis and statistics about different end markets related. The webinars also highlight different strategies and tactics on new patient acquisition and growth.
We run a variety of webinars covering training and topics of interest to pharmacies. All webinars are free to attend and are open to all pharmacists. Below is a preview of our upcoming webinars.
Mobile App, Website, Prescription Orders & Messages
In this webinar, Refill Assistant will provide training on the mobile app, website orders, prescription order workflow and messages.
We run a variety of webinars covering training and topics of interest to pharmacies. All webinars are free to attend and are open to all pharmacists. Below is a preview of our upcoming webinars.
Medical history added to the Pharmacy Services Booking Engine & Training
Coming soon: Refill Assistant will shortly introduce a new feature that will enable you to significantly reduce the amount of time spent in front of patients when administering the flu vaccine.
This new feature enables your pharmacy to request information such as medical history, doctor’s details and company information from patients who make a booking online.
In this webinar, Desmond Byrne of Refill Assistant will provide an overview of the new feature plus training for the Pharmacy Services Booking Engine.
Brought to you by the Irish Pharmacy Union, the booking engine can help you to schedule, provide information, receive vaccination consent (and soon) gather medical information – all remotely before your patients visit.
Topics:
– Overview
– How it works
– Flu appointment setup
– Adding to your website
– Booking Example – Patient view
– Pharmacist View
– Medical history – new feature coming shortly
– Q&A
We run a variety of webinars covering training and topics of interest to pharmacies. All webinars are free to attend and are open to all pharmacists. Below is a preview of our upcoming webinars.
Training – Pharmacy Services Booking Engine
In this webinar, Refill Assistant will provide training for its newly released Pharmacy Services Booking Engine. Brought to you by the Irish Pharmacy Union, the booking engine can help you to schedule, provide information and receive vaccination consent – all remotely before your patient visits. Duration: ca 30 minutes.
HELPING PHARMACIES RESPOND TO COVID-19
Find out how our remote prescription ordering, messaging and appointment booking tools can help in this difficult time. Plus the supports we are providing to existing customers.
HELPING PHARMACIES RESPOND TO COVID-19
Find out how our online and mobile prescription services can help in this difficult time and what supports we are providing to existing customers.
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Referral Program
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Unlimited Discounts
How Can we Help During this pandemic
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