upcoming Webinars 2023

REFILL ASSISTANT PRODUCT TRAINING – March 22nd at 3pm, 2023
Comprehensive training webinar covering prescription orders, messages & appointments.







SCHOOL VACCINATION PROGRAMME – April 18th at 7.30pm, 2023
The Nasal LAIV vaccine was free for all children < 17 in the 22/23 flu season. And whilst it is early to be thinking about the flu season 23/24, schools will be starting their summer vacation from May. Once they return, the flu season will be almost upon us.
If you are considering a school vaccination programme, approaching the schools before the summer holidays could be a good way to assess demand and develop the relationships. In this webinar, we will preview the pharmacy services booking engine; its use in schools and how we set pharmacies up to implement an effective school vaccination programme.







FLU SEASON 2022/23 & COVID-19 Booster Shots – BOOKING ENGINE TRAINING
The Pharmacy Services Booking Engine was commissioned by the IPU to help pharmacies streamline their delivery of vaccinations and improve access to other pharmacy services such as blood pressure monitoring, EHC, Viagra Connect, testing etc.
With the roll out of the 3rd booster COVID vaccine expected to occur in parallel with the administration of the flu vaccine, FLU season 22/23 could be especially challenging.
In this webinar, Refill Assistant will provide training which has been specifically designed for new staff members or those staff members who have never used the pharmacy services booking engine before.







This is a training webinar covering the website, mobile app, prescription orders, messages, bookings and video consultations.







APPOINTMENT PRODUCTIVITY & VIDEO CONSULTATIONS in PHARMACY
Over the last couple of months several new productivity enhancing features have been introduced to the booking engine. In particular, the patient-managed appointment feature can have a significant impact on your workflow. In this webinar we will go through all updates.
PLUS
Introducing the new Refill Assistant PAY-AS-YOU-GO video consultation service. No long term contracts. Just pay for what you use at a great value €8 for 1000 video minutes. IPU members can add to their existing website for free.







FLU SEASON 2021/22 & COVID-19 Booster Shots – BOOKING ENGINE UPDATES
This is a webinar covering the pharmacy services booking engine with a focus on the flu season 2021/22 and COVID-19 booster shots. Also covered will be the latest updates to the booking engine including age calculator, auto appointment changes and batch processing features.
PREVIOUS Webinar Recordings
PRODUCT TRAINING – Webinar Recording October 12th 2022
Detailed training webinar with the following timeline. Skip to the section you wish to cover:
- from start: overview slide and pharmacy portal
- from 2 mins 40 secs: GDPR & login
- from 5 mins 15 secs: booking software, adapted booster and flu 22/23
- from 27 mins 50 secs to end: mobile app
APPOINTMENT PRODUCTIVITY & VIDEO CONSULTATIONS in PHARMACY – Webinar Recording Nov 25th, 2021
Over the last couple of months several new productivity enhancing features have been introduced to the booking engine. In particular, the patient-managed appointment feature can have a significant impact on your workflow. In this webinar we will go through all updates.
PLUS
Introducing the new Refill Assistant PAY-AS-YOU-GO video consultation service. No long term contracts. Just pay for what you use at a great value €8 for 1000 video minutes. IPU members can add to their existing website for free.
FLU SEASON 2021/22 & BOOKING ENGINE UPDATES – Webinar Recording Sept 23rd & Oct 28th, 2021
This is recording of a training webinar covering the pharmacy services booking engine with a focus on the flu season 2021/22. Also covered are the latest updates implemented following feedback from our customers about COVID-19 vaccinations.