upcoming Webinars 2024
CRAFTING & EXECUTING YOUR PHARMACY’S SOCIAL MEDIA PLAN
A simple how to guide for your pharmacy. Join our 8-week program to explore essential social media concepts for pharmacies. Learn about the benefits and setup of Meta, crafting your first post, planning and scheduling content, utilizing Meta Business and WhatsApp, engaging via Messenger, ensuring privacy and security, and mastering Instagram for your pharmacy. FREE 12 month social media content & calendar will be provided to all participents.
WHEN: The program is delivered as a weekly webinar every Wednesday at 11am. The 1st webinar takes place on Wednesday 21/2/24 contining weekly for 8 webinars until 17/4/23 – we take a 1 week break for Easter on 3/4/24.
CRAFTING & EXECUTING YOUR PHARMACY’S SOCIAL MEDIA PLAN
A simple how to guide for your pharmacy. Join our 8-week program to explore essential social media concepts for pharmacies. Learn about the benefits and setup of Meta, crafting your first post, planning and scheduling content, utilizing Meta Business and WhatsApp, engaging via Messenger, ensuring privacy and security, and mastering Instagram for your pharmacy. FREE 12 month social media content & calendar will be provided to all participents.
WHEN: The program is delivered as a weekly webinar every Wednesday at 11am. The 1st webinar takes place on Wednesday 21/2/24 contining weekly for 8 webinars until 17/4/23 – we take a 1 week break for Easter on 3/4/24.
PRODUCT TRAINING
Register for our bi-monthly training webinar where we dive into prescription orders, streamlined messaging, and optimised appointment management. Secure your spot today for invaluable insights.
Friday February 9th, 2024 at 11:45am
SCHOOL VACCINATION PROGRAMME – April 18th at 7.30pm, 2023
The Nasal LAIV vaccine was free for all children < 17 in the 22/23 flu season. And whilst it is early to be thinking about the flu season 23/24, schools will be starting their summer vacation from May. Once they return, the flu season will be almost upon us.
If you are considering a school vaccination programme, approaching the schools before the summer holidays could be a good way to assess demand and develop the relationships. In this webinar, we will preview the pharmacy services booking engine; its use in schools and how we set pharmacies up to implement an effective school vaccination programme.
FLU SEASON 2022/23 & COVID-19 Booster Shots – BOOKING ENGINE TRAINING
The Pharmacy Services Booking Engine was commissioned by the IPU to help pharmacies streamline their delivery of vaccinations and improve access to other pharmacy services such as blood pressure monitoring, EHC, Viagra Connect, testing etc.
With the roll out of the 3rd booster COVID vaccine expected to occur in parallel with the administration of the flu vaccine, FLU season 22/23 could be especially challenging.
In this webinar, Refill Assistant will provide training which has been specifically designed for new staff members or those staff members who have never used the pharmacy services booking engine before.
This is a training webinar covering the website, mobile app, prescription orders, messages, bookings and video consultations.
APPOINTMENT PRODUCTIVITY & VIDEO CONSULTATIONS in PHARMACY
Over the last couple of months several new productivity enhancing features have been introduced to the booking engine. In particular, the patient-managed appointment feature can have a significant impact on your workflow. In this webinar we will go through all updates.
PLUS
Introducing the new Refill Assistant PAY-AS-YOU-GO video consultation service. No long term contracts. Just pay for what you use at a great value €8 for 1000 video minutes. IPU members can add to their existing website for free.
FLU SEASON 2021/22 & COVID-19 Booster Shots – BOOKING ENGINE UPDATES
This is a webinar covering the pharmacy services booking engine with a focus on the flu season 2021/22 and COVID-19 booster shots. Also covered will be the latest updates to the booking engine including age calculator, auto appointment changes and batch processing features.
upcoming Webinars
Webinar date & time: Wednesday November 8th, 2023 at 11.00am
Content: Product training – website, mobile app, prescription orders, reminders and booking engine.
PREVIOUS Webinar Recordings
PRODUCT TRAINING 2023 – Webinar Recording November 2023
Detailed training webinar covering appointments, prescription ordering, reminders, mobile app, messaging and website.
PRODUCT TRAINING – Webinar Recording October 12th 2022
Detailed training webinar with the following timeline. Skip to the section you wish to cover:
- from start: overview slide and pharmacy portal
- from 2 mins 40 secs: GDPR & login
- from 5 mins 15 secs: booking software, adapted booster and flu 22/23
- from 27 mins 50 secs to end: mobile app
PRODUCT TRAINING – Webinar Recording Jan 12th 2022 / March 9th 2022
This recording covers a training webinar on the Refill Assistant website, mobile app, prescription orders, messages, bookings and video consultations.
APPOINTMENT PRODUCTIVITY & VIDEO CONSULTATIONS in PHARMACY – Webinar Recording Nov 25th, 2021
Over the last couple of months several new productivity enhancing features have been introduced to the booking engine. In particular, the patient-managed appointment feature can have a significant impact on your workflow. In this webinar we will go through all updates.
PLUS
Introducing the new Refill Assistant PAY-AS-YOU-GO video consultation service. No long term contracts. Just pay for what you use at a great value €8 for 1000 video minutes. IPU members can add to their existing website for free.
FLU SEASON 2021/22 & BOOKING ENGINE UPDATES – Webinar Recording Sept 23rd & Oct 28th, 2021
This is recording of a training webinar covering the pharmacy services booking engine with a focus on the flu season 2021/22. Also covered are the latest updates implemented following feedback from our customers about COVID-19 vaccinations.
PRODUCT TRAINING 2023 – Webinar Recording January 2023
Detailed training webinar covering appointments, prescription ordering, reminders, mobile app, messaging and website.
PRODUCT TRAINING – Webinar Recording October 12th 2022
Detailed training webinar with the following timeline. Skip to the section you wish to cover:
- from start: overview slide and pharmacy portal
- from 2 mins 40 secs: GDPR & login
- from 5 mins 15 secs: booking software, adapted booster and flu 22/23
- from 27 mins 50 secs to end: mobile app
PRODUCT TRAINING – Webinar Recording Jan 12th 2022 / March 9th 2022
This recording covers a training webinar on the Refill Assistant website, mobile app, prescription orders, messages, bookings and video consultations.
APPOINTMENT PRODUCTIVITY & VIDEO CONSULTATIONS in PHARMACY – Webinar Recording Nov 25th, 2021
Over the last couple of months several new productivity enhancing features have been introduced to the booking engine. In particular, the patient-managed appointment feature can have a significant impact on your workflow. In this webinar we will go through all updates.
PLUS
Introducing the new Refill Assistant PAY-AS-YOU-GO video consultation service. No long term contracts. Just pay for what you use at a great value €8 for 1000 video minutes. IPU members can add to their existing website for free.
FLU SEASON 2021/22 & BOOKING ENGINE UPDATES – Webinar Recording Sept 23rd & Oct 28th, 2021
This is recording of a training webinar covering the pharmacy services booking engine with a focus on the flu season 2021/22. Also covered are the latest updates implemented following feedback from our customers about COVID-19 vaccinations.
