At Refill Assistant, we take GDPR compliance very seriously to protect your sensitive health data. You can count on us to implement robust security measures and maintain the highest standards of data privacy. We understand the gravity of a potential data breach and are committed to preventing such incidents, ensuring your information remains secure and your trust in us is well-placed.
Why is GDPR so Crucial for your Pharmacy?
The General Data Protection Regulation (GDPR) is crucial from a pharmacy perspective due to several key reasons:
1. Patient Privacy: Pharmacies handle sensitive health data, including prescriptions and medical histories. GDPR ensures that this data is protected, preserving patient confidentiality and trust.
2. Data Security: By enforcing strict data protection measures, GDPR helps pharmacies safeguard against data breaches, which could compromise patient information and lead to legal and financial repercussions.
3. Regulatory Compliance: Compliance with GDPR is mandatory for pharmacies operating within the EU. Non-compliance can result in substantial fines and legal penalties, making adherence essential for continued operation.
4. Transparency and Control: GDPR gives patients greater control over their personal data. Pharmacies must provide clear information on how data is used and offer patients the ability to access, correct, and delete their data if desired.
5. Data Minimization: The regulation encourages pharmacies to collect only the data necessary for providing their services, reducing the risk of unnecessary exposure and potential misuse of personal information.
6. Consent Management: Pharmacies must obtain explicit consent from patients before processing their data. This process enhances trust and ensures that patients are aware of and agree to how their data is used.
7. Accountability: Pharmacies are required to maintain records of data processing activities and demonstrate compliance with GDPR. This accountability helps in maintaining high standards of data protection and management.
Overall, GDPR’s importance for pharmacies lies in its role in protecting sensitive patient information, ensuring legal compliance, enhancing patient trust, and promoting better data management practices.
Measures We Take to Protect Your Pharmacy
To implement GDPR compliance in the EU, our system incorporates several key measures:
- GDPR Compliance: Our system adheres to GDPR privacy legislation.
- Sub Processor Agreement: Both Refill Assistant and the pharmacy must sign a GDPR sub processor agreement.
- Data Management: Pharmacies must be able to restrict data processing and export data on request. These functions are available under Settings > Recover, Export Lock, Accounts.
Additional Security Measures:
- Sensitive Data Handling: Due to the sensitivity of patient data, our system requires two-factor authentication for login.
- Login Process: Users log in with a username and password, plus a second factor—either a text message with a 6-digit code sent to a phone or a pre-set USB security key.
- Security Key: We use the Yubico Security Series key, employing the FIDO open security protocol, similar to those used by companies like Microsoft and Google. This key eliminates the need for a phone in the pharmacy.
