Common Conditions Consultation Software

Everything you need to deliver CCS consultations compliantly from day 1.

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Author name: Desmond Byrne

Spring 2026 COVID-19 Booster: Eligibility Overview for Pharmacists

Booking Engine, COVID-19, Vaccination /

Moving towards a Seasonal COVID-19 Vaccination Model As Ireland continues to move toward a seasonal COVID-19 vaccination model, the Spring booster programme remains targeted at patients most at risk of severe disease. For pharmacists, understanding these cohorts is essential for patient triage, opportunistic vaccination, and clear communication at the counter. This article summarises who should […]

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Future-Proofing Your Pharmacy: How Digital Efficiency Powers Clinical Success

Common Conditions Service /

Irish community pharmacy is changing. With new policies in 2026, pharmacists are expected to take on a bigger clinical role. The Common Conditions Service (CCS) is central to this shift. It allows pharmacists to assess, advise, and treat patients for eight conditions, such as shingles, impetigo, oral thrush, and uncomplicated lower urinary tract infections. However,

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Less Calls, More Care: How Pharmacies Are Streamlining Workflows with Digital Tools

Announcements, Booking Engine, Common Conditions Service, Pharmacy App, Vaccination /

Pharmacies are under increasing pressure to deliver more services without increasing staff. From prescription management to vaccination programmes and the Common Conditions Service (CCS), workloads continue to grow—while phone lines remain one of the biggest operational bottlenecks. Refill Assistant’s latest training session highlighted how pharmacies can shift patient interactions online, reduce phone calls, and streamline

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Product Training: Prescription ordering, Booking engine and Common Conditions

Booking Engine, Common Conditions Service, Pharmacy App, Product Update, Training, Vaccination, Webinar, Website /

Webinar Recording How Refill Assistant Streamlines Pharmacy Workflows: Training Session Summary Refill Assistant recently hosted a monthly customer training webinar designed to guide pharmacies through the core features of its platform. The session focused on how the system helps reduce phone calls, improve efficiency, and manage key workflows such as prescription ordering, appointment bookings, and

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The Common Condition Service: What Irish Pharmacies Need To Know (and how to run it right)

Announcements, Common Conditions Service /

CCS – A New Era for Irish Community Pharmacy Irish healthcare has changed in the past year. Community pharmacists, already trusted and accessible, can now formally diagnose, advise, and prescribe for certain common conditions without a GP referral. This is the Common Conditions Service (CCS), introduced by the HSE as part of a wider strategy

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GDPR compliance for Irish Pharmacies: The 10-Point checklist you need in 2026

GDPR & Security /

Operating a pharmacy in Ireland requires balancing patient care with growing regulatory demands. For pharmacy owners and managers, managing medications, staff, and patient health often leaves little time to address data protection requirements. Yet GDPR compliance isn’t just another box to tick. It’s about protecting the trust your patients place in you every single day.

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Work Smarter: Using Your Website to Automate Pharmacy Operations in 2026

Booking Engine, Pharmacy App, Pharmacy Portal, Pharmacy Services, Product Update, Website /

Pharmacy success once relied on prime high street locations, but this is changing. With an increase in the services being provided by pharmacies in 2026, your digital presence can be utilised to get patients to engage with your services. If you view your website as only an online business card, it is time to reconsider.

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New Year, New Workflow: 5 Ways to Save Time in 2026

Pharmacy App, Product Update, Vaccination /

In 2026, pharmacy owners and managers in Ireland continue to face persistent challenges, including frequent phone interruptions, prescription order surges during peak hours, and the ongoing need to balance patient care with a demanding workflow. If “reduce interruptions” or “work smarter, not harder” made it onto your New Year’s resolution list, you’re not alone. The

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More Clinical Services, Same Team: The Reality of Running the Common Conditions Service

Announcements, Common Conditions Service /

The Reality of Running the Common Conditions Service The Common Conditions Service represents a major step forward for community pharmacy in Ireland, expanding the clinical role of pharmacists and improving patient access to care. In practice, however, many pharmacies are delivering this additional service without any increase in staffing or protected clinical time. The result

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