This training webinar presented by Des Byrne of Refill Assistant provides training on our innovative solutions tailored for pharmacies, focusing on enhancing efficiency and customer engagement. The webinar covers:

1. Pharmacy Mobile App:

• Facilitates prescription ordering, repeat reminders, and medication management.
• Allows patients to book pharmacy appointments seamlessly.
• Available on Google Play and the App Store, integrating with the pharmacy’s phone number for branding.

2. Pharmacy Appointments System:

• Supports scheduling for vaccinations (e.g., flu, COVID), consultations, and corporate or school vaccination clinics.
• Offers features like waitlist management, batch scheduling, and paperless consent.
• Integrated reminders and messaging ensure patient engagement and reduce missed appointments.

3. Pharmacy-Centric Website:

• Optimized for script orders, service listings, and appointment booking.
• Fully configurable for accessibility (e.g., dyslexia-friendly text).
• Enhanced with features like Google indexing for better visibility.

The Pharmacy Portal enables efficient management of mobile and website orders, patient communications, and real-time tracking of pharmacy operations. It adheres to GDPR standards, incorporating two-factor authentication for security.

Refill Assistant reduces phone call volumes, simplifies workflows, and improves patient interactions while ensuring pharmacies remain compliant with industry regulations.