Introduction Your pharmacy’s website is the ideal channel to help manage flu vaccination appointments. Done correctly, your website can securely help to schedule, record consent, and gather personal information efficiently and remotely. Brought to you by the IPU and developed by Refill Assistant, the Pharmacy Services Booking Engine helps you to implement an online appointment …
Pharmacy Services Bookings and Appointment SoftwareRead More »
Everyone involved in pharmacy in Ireland is aware of the challenges this coming flu season, given the likelihood of COVID-19’s potential resurgence. Having supplied over 16% of all flu vaccines in the 2019/2020 season, pharmacies that offer the service will be called upon to increase vaccination capacity during the forthcoming flu season. 1. Waiting and …
Top 3 reasons to use an online flu appointment serviceRead More »
Webinar Recording by Ken Corcoran, CTO The IPU is supporting Refill Assistant to build a pharmacy services booking engine that can be used on any pharmacy website. In this webinar, Ken Corcoran, CTO walks through the key elements of a plan to get your website to support your flu vaccination program. He then discusses the …
There was a fairly substantial update to our software this month. Some requested features were implemented plus some workflows improved. Custom order rejection message – we can now add a customized order rejection message. The message will appear in the list of messages if you decided to reject a script. If you are connected to PK …
The below video is a recording of the Refill Assistant training webinar that took place in June 2020. The topics covered are listed below. The times are the approximate start times for the relevant section. Product Introduction and Overview GDPR – starts at 11 mins 10 secs Pharmacy Portal login and accounts – starts at 14 …
Custom Script Ready Message To facilitate pharmacies that have modified their collection/delivery procedures as a result of COVID-19, there is now the ability to add a custom script ready / completion message. Once configured, the message will appear in the templates (viewable when when the Mark as Complete button is pressed in the Pharmacy Portal.) …
COVID-19: Change the dispensed message to reflect new collection methodsRead More »
Free Facebook Content All of our pharmacy customers remain open for business and have introduced social distancing procedures to reduce the risk to staff and patients. The online & mobile prescription ordering channels are now more important than ever. They can also facilitate the increased number of pharmacies offering free delivery and curbside pick up. We …
COVID-19: Marketing Support for our Pharmacy CustomersRead More »
Mobile App Upgrades All customer apps have been upgraded to support marketing messages. This enables you to send a marketing message to all people who have downloaded the app – for example to describe new social distancing procedures; to keep patients informed about latest updates; advise on how you can compound shortages etc. This video shows you …
Configuration Options for Pharmacies Dispensing Pet Scripts A new setting in Refill Assistant (and RxMobility) enables a pharmacy to be set up as a Human only Pet only or Pharmacy that dispenses both human and pet meds. This setting changes the order and patient set up in the app. These settings are configured by us. Once …
The order form (for both the app and website) can be configured to suit the pharmacy’s workflow as follows: Delivery / pick up options (if used, it is a required field) Confirming a delivery address in the form. Payment options (if used, it is a required field) The presence of a photo upload (of a …
The digital essentials for your independent community pharmacy.
