Common Conditions Consultation Software

Everything you need to deliver CCS consultations compliantly from day 1.

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Booking Engine

Spring 2026 COVID-19 Booster: Eligibility Overview for Pharmacists

Booking Engine, COVID-19, Vaccination /

Moving towards a Seasonal COVID-19 Vaccination Model As Ireland continues to move toward a seasonal COVID-19 vaccination model, the Spring booster programme remains targeted at patients most at risk of severe disease. For pharmacists, understanding these cohorts is essential for patient triage, opportunistic vaccination, and clear communication at the counter. This article summarises who should […]

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Less Calls, More Care: How Pharmacies Are Streamlining Workflows with Digital Tools

Announcements, Booking Engine, Common Conditions Service, Pharmacy App, Vaccination /

Pharmacies are under increasing pressure to deliver more services without increasing staff. From prescription management to vaccination programmes and the Common Conditions Service (CCS), workloads continue to grow—while phone lines remain one of the biggest operational bottlenecks. Refill Assistant’s latest training session highlighted how pharmacies can shift patient interactions online, reduce phone calls, and streamline

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Product Training: Prescription ordering, Booking engine and Common Conditions

Booking Engine, Common Conditions Service, Pharmacy App, Product Update, Training, Vaccination, Webinar, Website /

Webinar Recording How Refill Assistant Streamlines Pharmacy Workflows: Training Session Summary Refill Assistant recently hosted a monthly customer training webinar designed to guide pharmacies through the core features of its platform. The session focused on how the system helps reduce phone calls, improve efficiency, and manage key workflows such as prescription ordering, appointment bookings, and

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Work Smarter: Using Your Website to Automate Pharmacy Operations in 2026

Booking Engine, Pharmacy App, Pharmacy Portal, Pharmacy Services, Product Update, Website /

Pharmacy success once relied on prime high street locations, but this is changing. With an increase in the services being provided by pharmacies in 2026, your digital presence can be utilised to get patients to engage with your services. If you view your website as only an online business card, it is time to reconsider.

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Paediatric Consent Guide for Pharmacists Vaccination Programs

Booking Engine, Flu Vaccine, Training, Vaccination /

Mastering Paediatric Consent: A Pharmacist’s Guide  The role of the community pharmacist continues to expand, and with it comes the rewarding opportunity to protect younger populations through vaccination. While this is a significant step forward for public health, it places a critical responsibility on pharmacists to navigate the nuances of paediatric consent with diligence and

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Preparing for the flu season 2021-22

Getting your booking system ready for the flu season 2021/22

Booking Engine, Flu Vaccine /

Flu vaccines Last week the National Immunisation Office held a training webinar on the flu season 2021/22. For the coming flu season, the HSE will offer 3 vaccines: the Quadrivalent Influenza Vaccine (QIV) manufactured by Sanofi Pasteur for children aged 6-23 months and adults aged 18 to 64 years. The adjuvanted Quadrivalent Influenza Vaccine (aQIV) manufactured

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COVID-19 Vaccination Software

COVID-19 Vaccinations – Lessons from the Flu Season

Booking Engine, COVID-19, Vaccination /

Vaccine shortages in conjunction with high demand created very challenging circumstances for any pharmacy providing a flu vaccination service this season, a situation that is likely to be amplified for COVID-19 vaccination programmes. In this article, Desmond Byrne of Refill Assistant outlines lessons learned from the 2020/21 flu season and how these lessons can be

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Webinar: COVID-19 Vaccinations – Lesson from the 2020/21 Flu Season

Booking Engine, COVID-19, Webinar /

This video below is a recording of the 1st webinar on the topic: COVID-19 Vaccinations – Lesson from the Flu Season. The video is approx. 33 minutes long. The 1st half of the video reviews the observations and the lessons learned from the flu season. The 2nd half concentrates on the modifications to the pharmacy

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Vaccinations, Testing, MURS and EHC Appointments

Announcements, Booking Engine, Training /

Recent updates and improvements have expanded the capability of the booking engine which can now be configured for a variety of pharmacy services including: Vaccinations Flu Shingles Pneumococcal COVID-19 Pharmacy Testing Services Blood Pressure Monitoring Blood Sugar Testing / Diabetes Screening BMI Check Cardiovascular Health Screening Cholesterol Testing Medication Usage Review EHC / Emergency Contraception

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