Common Conditions Consultation Software

Everything you need to deliver CCS consultations compliantly from day 1.

Vaccination

Spring 2026 COVID-19 Booster: Eligibility Overview for Pharmacists

Moving towards a Seasonal COVID-19 Vaccination Model As Ireland continues to move toward a seasonal COVID-19 vaccination model, the Spring booster programme remains targeted at patients most at risk of severe disease. For pharmacists, understanding these cohorts is essential for patient triage, opportunistic vaccination, and clear communication at the counter. This article summarises who should […]

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Less Calls, More Care: How Pharmacies Are Streamlining Workflows with Digital Tools

Pharmacies are under increasing pressure to deliver more services without increasing staff. From prescription management to vaccination programmes and the Common Conditions Service (CCS), workloads continue to grow—while phone lines remain one of the biggest operational bottlenecks. Refill Assistant’s latest training session highlighted how pharmacies can shift patient interactions online, reduce phone calls, and streamline

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Product Training: Prescription ordering, Booking engine and Common Conditions

Webinar Recording How Refill Assistant Streamlines Pharmacy Workflows: Training Session Summary Refill Assistant recently hosted a monthly customer training webinar designed to guide pharmacies through the core features of its platform. The session focused on how the system helps reduce phone calls, improve efficiency, and manage key workflows such as prescription ordering, appointment bookings, and

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New Year, New Workflow: 5 Ways to Save Time in 2026

In 2026, pharmacy owners and managers in Ireland continue to face persistent challenges, including frequent phone interruptions, prescription order surges during peak hours, and the ongoing need to balance patient care with a demanding workflow. If “reduce interruptions” or “work smarter, not harder” made it onto your New Year’s resolution list, you’re not alone. The

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Paediatric Consent Guide for Pharmacists Vaccination Programs

Mastering Paediatric Consent: A Pharmacist’s Guide  The role of the community pharmacist continues to expand, and with it comes the rewarding opportunity to protect younger populations through vaccination. While this is a significant step forward for public health, it places a critical responsibility on pharmacists to navigate the nuances of paediatric consent with diligence and

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COVID-19 Vaccination Software

COVID-19 Vaccinations – Lessons from the Flu Season

Vaccine shortages in conjunction with high demand created very challenging circumstances for any pharmacy providing a flu vaccination service this season, a situation that is likely to be amplified for COVID-19 vaccination programmes. In this article, Desmond Byrne of Refill Assistant outlines lessons learned from the 2020/21 flu season and how these lessons can be

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