Common Conditions Consultation Software

Everything you need to deliver CCS consultations compliantly from day 1.

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Common Conditions Service

Future-Proofing Your Pharmacy: How Digital Efficiency Powers Clinical Success

Common Conditions Service /

Irish community pharmacy is changing. With new policies in 2026, pharmacists are expected to take on a bigger clinical role. The Common Conditions Service (CCS) is central to this shift. It allows pharmacists to assess, advise, and treat patients for eight conditions, such as shingles, impetigo, oral thrush, and uncomplicated lower urinary tract infections. However, […]

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Less Calls, More Care: How Pharmacies Are Streamlining Workflows with Digital Tools

Announcements, Booking Engine, Common Conditions Service, Pharmacy App, Vaccination /

Pharmacies are under increasing pressure to deliver more services without increasing staff. From prescription management to vaccination programmes and the Common Conditions Service (CCS), workloads continue to grow—while phone lines remain one of the biggest operational bottlenecks. Refill Assistant’s latest training session highlighted how pharmacies can shift patient interactions online, reduce phone calls, and streamline

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Product Training: Prescription ordering, Booking engine and Common Conditions

Booking Engine, Common Conditions Service, Pharmacy App, Product Update, Training, Vaccination, Webinar, Website /

Webinar Recording How Refill Assistant Streamlines Pharmacy Workflows: Training Session Summary Refill Assistant recently hosted a monthly customer training webinar designed to guide pharmacies through the core features of its platform. The session focused on how the system helps reduce phone calls, improve efficiency, and manage key workflows such as prescription ordering, appointment bookings, and

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The Common Condition Service: What Irish Pharmacies Need To Know (and how to run it right)

Announcements, Common Conditions Service /

CCS – A New Era for Irish Community Pharmacy Irish healthcare has changed in the past year. Community pharmacists, already trusted and accessible, can now formally diagnose, advise, and prescribe for certain common conditions without a GP referral. This is the Common Conditions Service (CCS), introduced by the HSE as part of a wider strategy

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More Clinical Services, Same Team: The Reality of Running the Common Conditions Service

Announcements, Common Conditions Service /

The Reality of Running the Common Conditions Service The Common Conditions Service represents a major step forward for community pharmacy in Ireland, expanding the clinical role of pharmacists and improving patient access to care. In practice, however, many pharmacies are delivering this additional service without any increase in staffing or protected clinical time. The result

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