Common Conditions Consultation Software

Everything you need to deliver CCS consultations compliantly from day 1.

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Pharmacy App

Less Calls, More Care: How Pharmacies Are Streamlining Workflows with Digital Tools

Announcements, Booking Engine, Common Conditions Service, Pharmacy App, Vaccination /

Pharmacies are under increasing pressure to deliver more services without increasing staff. From prescription management to vaccination programmes and the Common Conditions Service (CCS), workloads continue to grow—while phone lines remain one of the biggest operational bottlenecks. Refill Assistant’s latest training session highlighted how pharmacies can shift patient interactions online, reduce phone calls, and streamline […]

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Product Training: Prescription ordering, Booking engine and Common Conditions

Booking Engine, Common Conditions Service, Pharmacy App, Product Update, Training, Vaccination, Webinar, Website /

Webinar Recording How Refill Assistant Streamlines Pharmacy Workflows: Training Session Summary Refill Assistant recently hosted a monthly customer training webinar designed to guide pharmacies through the core features of its platform. The session focused on how the system helps reduce phone calls, improve efficiency, and manage key workflows such as prescription ordering, appointment bookings, and

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Work Smarter: Using Your Website to Automate Pharmacy Operations in 2026

Booking Engine, Pharmacy App, Pharmacy Portal, Pharmacy Services, Product Update, Website /

Pharmacy success once relied on prime high street locations, but this is changing. With an increase in the services being provided by pharmacies in 2026, your digital presence can be utilised to get patients to engage with your services. If you view your website as only an online business card, it is time to reconsider.

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New Year, New Workflow: 5 Ways to Save Time in 2026

Pharmacy App, Product Update, Vaccination /

In 2026, pharmacy owners and managers in Ireland continue to face persistent challenges, including frequent phone interruptions, prescription order surges during peak hours, and the ongoing need to balance patient care with a demanding workflow. If “reduce interruptions” or “work smarter, not harder” made it onto your New Year’s resolution list, you’re not alone. The

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Get ready for the flu season

Announcements, Pharmacy App, Website /

In looking ahead to how Ireland can effectively handle two respiratory viruses, NPHET has recommended we vaccinate against flu in more significant numbers than any previous year. In this article, our CTO Ken Corcoran outlines how your website can help you deal with increased demand this year. This article was published in the IPU Review July/August 2020 edition.  Download PDF Dealing

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Security & GDPR

Pharmacy App /

  For security reasons and to comply with GDPR, Refill Assistant employs a highly secure login system to safeguard patient data. Our login security is comparable to the systems used by banks. For example, when accessing your bank’s website, you’re typically asked for a password and may also need to enter a code sent to

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