Flu Season Ahead
Free Facebook Content All of our pharmacy customers remain open for business and have introduced social distancing procedures to reduce the risk to staff and patients. The online & mobile prescription ordering channels are now more important than ever. They can also facilitate the increased number of pharmacies offering free delivery and curbside pick up. We […]
COVID-19: Marketing Support for our Pharmacy Customers Read More »
Mobile App Upgrades All customer apps have been upgraded to support marketing messages. This enables you to send a marketing message to all people who have downloaded the app – for example to describe new social distancing procedures; to keep patients informed about latest updates; advise on how you can compound shortages etc. This video shows you
COVID-19: Free Upgrades to Apps and Websites Read More »
Configuration Options for Pharmacies Dispensing Pet Scripts A new setting in Refill Assistant (and RxMobility) enables a pharmacy to be set up as a Human only Pet only or Pharmacy that dispenses both human and pet meds. This setting changes the order and patient set up in the app. These settings are configured by us. Once
Veterinary Configuration Read More »
The order form (for both the app and website) can be configured to suit the pharmacy’s workflow as follows: Delivery / pick up options (if used, it is a required field) Confirming a delivery address in the form. Payment options (if used, it is a required field) The presence of a photo upload (of a
Prescription Order Forms Configuration Examples Read More »
For security reasons and to comply with GDPR, Refill Assistant employs a highly secure login system to safeguard patient data. Our login security is comparable to the systems used by banks. For example, when accessing your bank’s website, you’re typically asked for a password and may also need to enter a code sent to
Every script that gets entered into the pharmacy portal will have a status. To simplify the search for a script you can filter scripts by label. eg if Refill Requested is selected, then only scripts with that status will be displayed. The script status can be changed by 1 of 2 actors: the Patient when
Pharmacy Portal Status Labels Read More »
Website Prescription Order Form (Example Connected to Main St) Prescription Transfer Request Form (Example)
Pharmacy Website Order Form Example Read More »
If you have received an email from me directing you to this post, it means your Apple Developer and iTunes Connect accounts have been set up correctly. Plus it also means, we have released an updated version of your app on your Apple account on the App Store. Releasing the app on your account has
Apple Account Changes – Part 2 of 2 Read More »
Once we start the publishing process for your pharmacy app, you will start to receive messages from Apple iTunes Connect (ITC) about the status of your app. iTunes Connect is your publishing account for mobile apps on the Apple platform. You may see lots of different messages from iTunes Connect. With 2 exceptions, you can
Help ! I am getting lots of emails from Apple Read More »
Both Apple and Google have changed how companies can release apps on their respective stores. This has largely been done to protect the brand, trademark and intellectual property of companies like yours who have or will have an app in the market. To complete this there are 3 steps to be taken: Set up an
Apple and Google Account Changes – Part 1 of 2 Read More »
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